Posts Tagged ‘Flint Communications’

Web design: another case when simpler is better

By April Steffan, February 28, 2012

If your company tagline/focus is SIMPLIFY, but your website is extremely complex, what do you do?

Situation

Discovery Benefits is a Third Party Administrator (TPA) that provides innovative solutions to simplify employee benefits administration. Its tagline is “simplify.”

Discovery Benefits came to FlintDiscovery Benefits logo Group requesting an estimate/proposal for redesigning their website. The user experience was complex. People could not intuitively find what they were looking for, so many would bypass the entire site and just call customer service.

Employees were spending too much time walking people through the website to find the information or forms they were looking for—things that should have been easily accessible. In a nutshell, the site was the opposite of the company’s motto.

Strategy

Our approach was to incorporate simplicity into their marketing materials. We helped them make the entire online experience simpler for users and, in turn, enable their customers to find the information they were looking for without needing to spend extra time contacting customer service.

Work

Let’s get a before-and-after look at the Discovery Benefits website.

Discovery Benefits old site

Drumroll please….

DBI_Website

Discovery Benefits was using stock photos, so Flint held a photo shoot to capture the exact look the client wanted—smiling, approachable people.

Featuring vibrant colors and simple design elements, the new site gives users a clean and professional impression of Discovery Benefits. And with user-friendly navigation, people can more easily find what they are looking for, minimizing the need to call customer service.

In addition to the revamping the client’s website, Flint also created a number of collateral pieces within the redesigned brand, including letterhead, business cards, proposal covers, FSA employee and employer guides, an HSA employee guide, a COBRA resource guide, sales collateral and more.

Letterhead:

Discovery Benefits letterhead

Business card:

Discovery Benefits business card

Proposal cover:

Discovery Benefits proposal Cover

Resource guide:

Discovery Benefits Cobra resouce guide

Results

The average time spent on Discovery Benefits’ former site was 1:38—mainly because visitors would give up when they couldn’t find what they needed. Since launching the new site, the average time spent is 2:49. Quick math—that’s a 71 percent increase.

On the former site, users went right to the login button and that was it. People weren’t using the site as a resource to find information. With the new site’s organized content and warmer tone, people are more inclined to spend time using the site’s improved, friendly navigation.

The client says they’ve received a number of requests for proposals from major companies through the new website, an increase they attribute to the site’s professional look and feel.

Or perhaps, it’s because the new site is, well… simple.

Do you have simple websites you like? Share them in the comments below!

Does your website look + act like you?

By Sarah Olsgaard, February 21, 2012

Visitors to your organization’s website should feel like they’ve actually met people in your company, seen your products up-close and perhaps even toured your facilities. They should get an accurate experience of doing business with you.

Specialty Commodities’ new website has a new look and feel that more precisely depicts its products, services and work style. Best of all, the site is helping the company expand its reach and sales to existing and new customers.

Homepage

Specialty Commodities’ new home page was written and designed to attract new prospects.

Specialty Commodities Inc. (SCI), based in Fargo, provides ingredients to snack food, health food, bakery and pet food companies around the globe. They have facilities, partnerships, suppliers and even specialty crop sources throughout the world.

Opening the door to new markets

Specialty Commodities has worked with our Fargo office and Flint Interactive for years on its product catalogue, website and other materials. This project, which included updating the company’s print catalogue and website, started as simply re-working some copy to maximize organic search engine optimization (SEO) and incorporate a new joint venture with Andean Naturals and purchase of Lodi Nut in Lodi, Calif.

More than a commodities supplier

The project expanded to a more comprehensive update to the website, which now more accurately reflects the company, its products and services. For instance, the Lodi Nut purchase now allows Specialty to offer a whole new level of food safety and pasteurization, so SCI is shifting to the “ingredients” business; not simply functioning only as a commodities supplier.

Since food safety is a very critical issue for food processors, SCI’s food safety solutions are now more promintent on its website.

Since food safety is a very critical issue for food processors, SCI’s food safety solutions are now more prominent on its website.

Specialty quinoa from Bolivia? SCI has it

SCI’s partnerships allow it to source high-quality, safe food ingredients from literally every corner of the world. The company’s new website includes a current ingredient catalog section that allows visitors to closely review ingredient offerings and details, which is vitally important to food processors.

Customers and prospects can easily find even tough-to-get ingredients on SCI’s new website.

Customers and prospects can easily find even tough-to-get ingredients on SCI’s new website.

Parlez-vous, francais?

Our revamp of SCI’s website also focused on making the entire user experience more friendly, even with international audiences. The request for information allows visitors to request specific ingredient information, which is more efficient for SCI and its customers and prospects.

SCI’s reach and scope continue to grow, and they use the updated website to better inform and attract customers in every corner of the world. Customers get a genuine feel for doing business with Specialty Commodities. And that leads to very real sales increases.

The secrets of achieving work-family balance, Stauber-Style.

By Ericka Olin, February 17, 2012

Meet Jessica Stauber—PR whiz. Marketing maven. Superhero mom.

As WestmorelandFlint vice president of client services and Jessica Stauber headshotdirector of public relations, Jessica guides our Duluth office and helps our clients shine by providing strategic marketing direction. From developing communications and PR plans to media pitches and crisis communications strategies, Jessica is an integral force in Flint Group’s operations.

Outside of work, Jessica has a whole other group to manage.

Family first

A mother of four, Jessica’s greatest passion is for her family.

Both Jessica and her husband, Bill, are from families with six children. Knowing how special siblings are, the couple wanted to give their children that same gift of companionship.

Their children include Willy (12), Isabelle (10), Joe (6) and Sarah (4). The Stauber clan keeps busy with a variety of activities, including hockey, swimming and baseball. Bill also coaches both Willy’s and Joe’s hockey teams.

“Several nights a week we’re going to three different practices or games. It’s definitely busy, but it’s great,” says Jessica.

In order to juggle everyone’s schedules, the Staubers have a giant calendar in their kitchen that has all activities on it.

“It gets pretty full, but we’re disciplined about making sure we check it daily and that helps ensure everyone gets where they need to be,” says Jessica.

Photo courtesy of Lynnette’s Portrait Design: http://www.lynnettesportraitdesign.com/

Photo courtesy of Lynnette’s Portrait Design: http://www.lynnettesportraitdesign.com/

Together time

With such a busy schedule, Jessica has learned to cherish the time she has with her whole family together. “The nights where nobody has any afterschool activity or event are special,” she says.

Though it doesn’t happen very often, one of her favorite things to do with her family is go on vacation.

“Being able to get away from home (cleaning/washing clothes) and activities (no hockey to go to, no evening meetings to attend) and truly relax and see the sights, is a true gift,” says Jessica, adding that one of her favorite vacations was to the Black Hills a few years back.

The Staubers also connect through a shared passion for hockey. Three years ago, Bill built a 32’ by 56’ ice rink next to their house, giving the family backyard access to what many drive miles for.

“It’s great having it so accessible and great that the kids can skate as much as they want, without always having to run them over to the community club,” says Jessica.

But it’s not just for the kids, explains Jessica. The rink is a place where the entire family can unwind and enjoy their oh-so-precious time together.

Source: Lynnette’s Portrait Design, http://www.lynnettesportraitdesign.com/

Photo courtesy of Lynnette’s Portrait Design, http://www.lynnettesportraitdesign.com/

Me time

Amid the mayhem of work and family, Jessica stresses the importance of “me time.” For her, this means meeting with friends every morning at 5:15 to do a 30-minute workout video.

“The routine helps build a little muscle, get my blood moving and release some stress. I think it’s important for all working moms to try to find some time for themselves,” she says.

As a seasoned full-time mom and Flint employee, Jessica offers these words of wisdom: “Cherish moments, but don’t give in to society’s intense pressure to ‘cherish every moment when your children are young because they grow so fast.’” She says a recent Huffington Post blog post, Don’t Carpe Diem, captures this sentiment well.

Get to know a Flintster: Q + A with Jessica!

Which job would you not want to have?
Anything monotonous or where every day is the same.

What was your first job?
Working at the Hayward Bakery & Cheese Shop in Hayward, Wisc.

What did it teach you?
I learned how to decorate cakes. It comes in handy when making my kids’ birthday cakes.

What is one thing you’d be willing to practice for an hour a day?
Reading. I’m really good at reading so I don’t really need to practice, but I’d love to do more of it. With four children, it’s hard to find quiet time to read.

What’s the best advice you ever got?
Do well your first semester of college. (I know, random.)

What sound do you love?
Most any type of music.

What scent do you love?
Pine trees.

Intrigued by the fast and furious life of the Staubers? Read more about Jessica and her family in an article in Moms and Dads Today Magazine.

Frost. Sprinkle. Eat. Tweet. Repeat.

By Cole Thompson, February 14, 2012

Every year, Flint Group delivers a sweet something to our clients on Valentine’s Day. We approached this year’s Valentine’s with a sentiment similar to a Sandra Bullock romantic-comedy—not overly mushy, but undeniably fun and sweet.

Frost. Sprinkle. Eat. Tweet. Repeat.

Sharing the Love

We love our clients and the work we do for them every day. We get to think creatively and build solutions that help them succeed. That got us thinking: what better way to show our appreciation than to give them a chance to create something of their own?

With hearts in mind, we moved forward with a decorate-your-own-cookie idea, combining our love for clients with our passion for creating. Today, friends of Flint will enjoy the thrill of building their own creative masterpieces, with the added benefit of devouring them.

frosting and sprinkles

And here’s the icing on the cookie—everyone can share their fun and peruse the gallery on our Twitter feed and Facebook page. Your mouth may begin watering, now.

_MG_4364

Like any thoughtful Valentine’s Day gift, the important thing was to show our appreciation. Through all the fun and sugar, hopefully our clients get the message: we love helping their companies shine.

XOXO cookie

But hey, it’s Valentine’s Day—what are you doing reading a blog? Go tell somebody you love them. Your wife or husband, maybe your dog. Or, if you’re not romantically linked to any people or canines, find the courage to say “hi” to someone new. Either way, get out there and love every minute of it.

Happy Valentine’s Day from Flint.

P.S. That red string on your finger is for the flowers. Don’t forget them.

Flint writer posts from Israel

By Elizabeth Hansen, February 10, 2012

Delving deep unearths the real jewels. Same goes for writing compelling copy. When you keep asking insightful questions, you get the nuggets that will truly move people to action. Flint Group Writer and Public Relations Specialist Mary Schieve is incredibly adept at unearthing key information—and crafting it to powerful messages for our clients.

That same curiosity has taken her around the world. Right now, she’s visiting Israel, and some of the world’s most ancient places. Ironically, it’s through modern technology (thanks, Facebook photo uploads!) that she shares some photos and thoughts from her first several days there. In her own words, you’ll see her zest for history and edgy sense of humor.

Mary on a morning boat ride on the Sea of Galilee. As she says: It's actually a very big lake that supplies Israel with its water. It's 696 feet below sea level, and is fed and drained by the Jordan River.

On a morning boat ride on the Sea of Galilee. It's actually a very big lake that supplies Israel with its water. It's 696 feet below sea level, and is fed and drained by the Jordan River.

Israeli tourism observations

People are visiting the region in growing numbers. Their reasons are varied, including:

-       Religious experience in the Holy Land to bring the Bible’s names, events and places to life

The Church of the Beatitudes. Considered by Catholic Church to be where Jesus gave the sermon on the mount, others not so much. But most agree it did happen in the vicinity and this is a beautiful spot.

The Church of the Beatitudes. Considered by Catholic Church to be where Jesus gave the sermon on the mount; Others are not convinced. But most agree it did happen in the vicinity and this is a beautiful spot.

A boat resurrected from the Sea of Galilee, from the time of Christ. It took 14 years of ingenuity and restoration to get it from the mud to a museum.

A boat resurrected from the Sea of Galilee, from the time of Christ. It took 14 years of ingenuity and restoration to get it from the mud to a museum.

Mary with husband Dean (who also once worked at Flint!) in the Chapel at Cana.

With husband Dean (who also once worked at Flint!) in the Chapel at Cana.

One lone tree. Is it familiar? This is the one Judas hung himself on in Jesus Christ Superstar. Naturally, I broke into song upon learning that little tidbit.

One lone tree. Is it familiar? This is the one Judas hung himself on in Jesus Christ Superstar. Naturally, I broke into song upon learning that little tidbit.

-       Views of the natural wonders and archaeology

Ruins of a 7,000-seat theatre. Ah, the glory that was Greece and the grandeur that was Rome. Or was it the other way around?

Ruins of a 7,000-seat theatre. Ah, the glory that was Greece and the grandeur that was Rome. Or was it the other way around?

Of course no ruins anywhere in the world are complete without the requisite Roman columns. Eleven billion and counting...

Of course no ruins anywhere in the world are complete without the requisite Roman columns. Eleven billion and counting...

-       Vacations on the beaches and in the nightlife of Tel Aviv

-       Discovering their birthright

-       The flavors, especially falafel and hummus

The number one attraction is Jerusalem, followed by Tel Aviv, Dead Sea, Tiberius, Sea of Galilee and Nazareth.

Marketing works

Last year, 3.4 million tourists visited Israel, a number the Tourism Ministry attributes to aggressive marketing efforts to bolster the country’s image as a tourist hot spot. Their goal is 4 million visitors this year. Tourism seems to be thriving, even with political turmoil in the region and nearby violence. We see rows of buses with people from all over the world traveling to the same places we go.

Worlds apart

Mary and her group traveled through the West Bank en route to Jerusalem.

We saw many settlements along the way. It was fascinating countryside, alternating between desolate to land made fertile with irrigation technology and other agricultural advancements, plus rows and rows of beautiful date trees.

We saw many settlements along the way. It was fascinating countryside, alternating between desolate to land made fertile with irrigation technology and other agricultural advancements, plus rows and rows of beautiful date trees.

The Judean wilderness

The Judean wilderness

Only in Israel

At a gas station stop, visitors can also enjoy a camel ride.

Who could resist?

Who could resist?

Whoa, girl.

Whoa, girl.

Mary and her travel group arrived in Jerusalem just as dusk was falling.

We arrived in Jerusalem just as dusk was falling.

Modern, urban turn

We have had our heads in antiquity up until now, but things are going to take a more urban and modern turn. Now that I am in Jerusalem, I expect to see more in terms of promotion, marketing, advertising and public relations. We’re excited to explore this area. We then head to Bethlehem for one day–without the same guide, since he is Israeli, and that is Arab territory. Later, we will visit a refugee camp.

We’re hoping Mary shares her impressions of the other parts of her journey when she returns. Meanwhile, thanks for the insights, Mary!

Look for us in LogoLounge Volume 7

By Ken Zakovich, February 7, 2012

In the past 18 months, graphic designers from over 100 countries around the world submitted 36,000 logos to be considered for LogoLounge Volume 7, the world’s largest-selling logo design series. Two logos from our Duluth office, WestmorelandFlint, were among the 2,000 designs selected for publication.

For many designers, LogoLounge is the ultimate web resource for the latest and greatest logo and identity work. As creative director at WestmorelandFlint, my team and I often use the site for inspiration and reference.

Users submit logos and, in turn, can view thousands of designs from the world’s leading agencies, as well as up-and-coming trendsetters. You can think of it as an online inspirational gallery for powerful and thought-provoking design.

The projects in the LogoLounge book series are selected by an international panel of eight judges based on quality, timeliness, relevance, and inspirational nature.

One of the logos selected was for Education Minnesota, the leading advocate for public education in Minnesota. The union asked Flint to design a logo for I Raise My Hand, a public awareness campaign aimed at uniting Minnesotans to support and improve the state’s strong education system. Here’s what I came up with:

I Raise My Hand logo

The logo was used throughout the multimedia campaign, which consisted of television, online and print advertisements, as well as direct marketing, the I Raise My Hand microsite and the I Raise My Hand Facebook page.

I Raise my Hand ad

The other logo selected was for Lakeshore, a senior housing facility and long-time client of WestmorelandFlint. They wanted a logo to celebrate the successes of employees who have reached milestones in their positions, as well as residents who have made great strides in their recovery process—to tell them, “Way to Go!” Here’s what designer Matthew Olin came up with:Way to Go logoThe logo was used as little signs of motivation on note cards, mugs, emails and buttons.

Way to Go logo on mug

It’s an honor that our team’s logos have been selected among the top designs and designers we all look up to, and it’s exciting to create work that will inspire others as well.

Matthew and I feel honored that these particular identities were chosen. Both logos were for such great causes that it makes it makes their publication even more meaningful. It’s great to see such a beautifully executed, human-centered design recognized on a higher level.

The book will be published on July 1, 2012, but you can pre-order LogoLounge 7 online today.

On the grow through music, graduate school and working out

By Elizabeth Hansen, February 3, 2012

Want something done right? Ask a busy person like Jesse Myers, Account Manager in our Fargo office.

Jesse_Myers_T6K5917_FCShe takes care of all account management details for five clients, working to make sure that our projects from our clients get done. “I deliver projects to my Flint team colleagues, shepherd the projects through and present projects to our clients. I also strive to keep my team members and clients happy and excited about future projects,” Jesse says.

Study up

Away from work, Jesse likes working out, going out and staying in to study. She is earning her graduate degree in business/strategic leadership from The University of Mary, and expects to graduate in December 2012.

She says: “Being in school and working full-time, I must be organized and disciplined. Especially since I was out of school for two years prior to going back. I knew I wanted to go to grad school at some point in my life, I just needed to find the program that best fit me and what would help me grow with my current position.

“I spend most of my nights reading or doing assignments. But I’m learning valuable information that I share with my colleagues and our clients, and I know I will be happy in the end when I am finished with my degree.”

Leaders lead

“I am also active in the Fargo-Moorhead Young Professionals Network (YPN), which takes up some of my time outside of work,” Jesse says. “I am most active with the Personal Development Committee. That started when a lady who I worked with on a pro-bono event invited me to get involved. I started in Aug 2011 and so far I really enjoy it.”

Pump up the volume

“Weeknights, If I don’t have class or homework, I go to the gym for a workout. I attend a ‘body pump’ weightlifting class twice a week with some of my colleagues. It is a great way to relieve some stress and keep my head clear. I also try to make dinner if I have enough time. I also enjoy spending time with my boyfriend if I can squeeze him in,” Jesse says with a wry smile.

“I do try to go out with friends at least once during the weekend. Sometimes that means watching NDSU Bison football games or just dinner, drinks and or a movie. I also visit with my baby niece, who lives nearby.”

Jesse, left, tuning in to the NDSU Bison Championship football game.

Jesse, left, and friends tuned in to the NDSU Bison Championship football game as the team won its first Division 1 FCS National Football title last month.

Whenever possible, Jesse also attends music concerts. “I just love music, no specific artists. I have always been active with music. I played the saxophone, piano and even had some guitar lessons. I was also very active in choir and competed at different singing competitions,” Jesse says.

Find Jesse on Twitter or connect with her on LinkedIn.

Get to know a Flintster: Q + A with Jesse!

What was your first job?

Cashier at a grocery store

What did it teach you?

To go to college!

What is one thing you’d be willing to practice for an hour a day?

I would like motivation to take an hour each day to go to the gym. I would attend a workout class, run, walk, whatever I could to feel refreshed. Or else I would make a really nice meal.

What’s the best advice you ever got?

“The future belongs to those who believe in the beauty of their dreams.”

Exactness counts in media and baking

By Elizabeth Hansen, January 27, 2012

If there’s a scientific side to our business, it’s media planning and purchasing. Media Planners like Mandy Finke must get clients’ messages to the right audience, at the right time, for the right rate. Mandy’s exactness is also vital to her other passion: baking!

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Get Valentine’s treats made with true homemade love for your sweeties through her Facebook page: Facebook.com/MandysKitchen

Get Valentine’s treats made with true homemade love for your sweeties through her Facebook page: Facebook.com/MandysKitchen

From our Fargo office, Mandy designs media plans for clients throughout the Flint Group. “First, we look at each client’s marketing objectives. I then consider media options, based on reach, cost and effectiveness. I have daily contact with vendors in print, broadcast and interactive. I then choose the medium and vendor that best reaches the client’s target audience. I also manage the regional group dealer programs. These programs allow dealers to advertise in more costly regional publications that have larger reach than local publications by pooling their money together. I handle all media planning and placements for these programs, which really show potential for dealer channels and keep me busy,” Mandy explains.

Baking her way to balance

“I analyze spreadsheets with large amounts of data, which can be mentally tiring,” Mandy says. “When I bake, all I have to do is follow specific instructions. Baking also allows me to be creative, especially when decorating. However, baking is also a lot of standing on your feet. Together, it’s a nice balance.” Away from the office, Mandy plays volleyball once a week and manages a women’s softball team in the summer. She hits the gym with her sister-in-law and makes homemade dinners to enjoy with her husband.

Prime time: Holidays

Mandy’s prime time is the holidays. “I bake, bake and bake some more! I bake every evening and spend several entire weekends rolling lefse, making caramel rolls and cut-out sugar cookies,” she says.

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Christmas cookies and orange rolls from Mandy’s Kitchen

Christmas cookies and orange rolls from Mandy’s Kitchen

One December weekend in particular: “First I started yeast for caramel roll dough. It’s amazing how a little water, sugar and yeast can rise 10 times larger than when you began! After my yeast was ready I mixed it with the warm milk, sugar, salt and flour. Then I added more flour and kneaded the dough for 20 minutes. Then I cut the dough in half placing each portion into its own bowl, sprayed it with cooking spray to keep the dough soft and covered it with plastic wrap. “While I let the dough rise I started the peppermint kisses, which are made out of meringue and sprinkled with crushed candy cane. I piped the mixture onto the cookie sheets and baked the cookies for 1 ½ hours. As these were in the oven, I prepared the caramel mixture for the caramel rolls. Then I beat down the dough and stretched it out into a long rectangle. I then buttered the dough and sprinkled sugar and cinnamon on top before rolling the dough into a long snake of dough. I then cut the dough into 12 individual rolls and placed them on top of the caramel mixture.”

All in a weekend day’s work: Caramel rolls ready for the oven in Mandy’s Kitchen

All in a weekend day’s work: Caramel rolls ready for the oven in Mandy’s Kitchen

“By then the peppermint kisses were ready to be taken out of the oven. Then I started the cut-out sugar cookies. After mixing the dough I rolled it out and cut-out Christmas trees and stars. After baking I let them cool before frosting each cookie with buttercream frosting. To be efficient, I definitely have to know how to multi-task,” Mandy says.

“I bet my colleagues would like lefse”

“About three years ago, I asked my mother to make lefse with me, as it was always a staple at my grandma’s Thanksgiving Day table. As we were rolling out lefse, I thought, ‘I bet people at work would love lefse!’ “So I put out a sign-up sheet at the office. I made more than 500 pieces of lefse at Thanksgiving and another 500 at Christmas. Since then, I have expanded to Krumkake, spritz and other Norwegian treats as well as cookies, cupcakes and cakes.

Traditional homemade Norwegian lefse from Mandy’s Kitchen

Traditional homemade Norwegian lefse from Mandy’s Kitchen

Small adjustments make a big impact

“I love sharing food with others. It makes me happy to share the treats that my family has passed on to me. Some of my favorite cookies are still the ones my grandma made. I hope to someday pass these treats on to my children as well.

“I also like making small adjustments in recipes to create my own unique goodies. Small adjustments can be made to make a softer cookie, a richer taste, a creamier frosting. I even make my own vanilla!”  I grew up around cooking and baking. My grandmother is still known for always having baked treats around her house. You couldn’t visit her without having a piece of pie or a cookie. She also inspired me to do canning. I make my own seasoned tomato sauce that is great in goulash, lasagna and spaghetti. I canned more than 150 pounds of tomatoes this summer!

“During high school I also worked at the local café, first as a waitress and then as a cook, and sometimes as both. I took great pride in making good meals for customers. Ever since then, I’ve thought about opening my own café/bakery.”

Strawberry cupcakes with cream cheese frosting from Mandy’s Kitchen

Strawberry cupcakes with cream cheese frosting from Mandy’s Kitchen

In the meantime, she says, “I don’t have any trouble finding taste-testers at Flint.” And you never will, Mandy.

If you’d like to order homemade goodies from Mandy’s Kitchen, visit her Mandy’s Kitchen Facebook page.

Get to know a Flintster: Q + A with Mandy!

What’s your dream job? Owner of café/bakery

Which job would you not want to have? Fast food cook My cooking/baking is a way of connecting with people, not serving high sodium high calorie burgers for a buck.

What was your first job? Waitress at the local cafe

What did it teach you? How to cook to order and how to make large quantities of food

What is one thing you’d be willing to practice for an hour a day? Decorating cakes

What’s the best advice you ever got? Don’t expect respect. You have to earn it.

What sound do you love? Ocean lapping on the beach

What scent do you love? Cut grass

Coming to Fargo-Moorhead? Bring your smartphone

By Tara Olson, January 24, 2012

According to the Nielsen Mobile Media report from Q3 2011, 44 percent of all U.S. mobile subscribers now have smartphones. Thanks to a new mobile site by the Fargo-Moorhead Convention & Visitors Bureau (FM CVB), you now have an excuse to bring yours on vacation.FM CVB logo

The FMCVB, the official visitor information center for Fargo, N.D., and Moorhead, Minn., has been a client of Flint Group for several years. With so much going on in the Fargo-Moorhead area, the FM CVB was looking for a better way to deliver timely and quality information to on-the-go visitors.

Our solution? A revamped Destination Marketing Organization (DMO) mobile site, Fargomoorhead.org.

FM CVB’s existing mobile site had limited navigation, and its aesthetics were neither inviting nor engaging. And for an industry that is all about meeting and exceeding visitors’ expectations, well, that just wouldn’t do.

Let’s get a before-and-after look at the main pages, just for kicks (and yes, because the new site is awesome):

FM CVB mobile site before and after

Mobile Awesomeness, an online resource featuring the best of mobile web development, thought it was pretty awesome too—so awesome that they decided to feature it in their inspirational gallery.

Anyone with a smartphone or tablet can visit the site to access community information. The location-aware guide allows visitors to use the “nearest me” feature to list and sort options, making exploring the community easier. There’s also a “things to do” section, which lets users sort by type of activity or event, beginning with today’s events. Each listing also has a share tool that allows users to share the event or destination on their social spaces, such as Facebook or Twitter.

FM CVB mobile site--What to do section

In order to make the site a valuable community resource, we’ve designed the platform in a way that encourages public participation. Local businesses and organizations can upload calendar information to the FM CVB website, and the content will appear on both platforms. Companies can also email deals or discounts, which are featured on both the website and mobile site.

FM CVB event calender

Since mobile web browsing is predicted to overshadow web surfing from a personal computer in less than five years, we designed the FM CVB site to function within multiple operating systems. Users who enter Fargomoorhead.org into their browser will be sent to the new mobile site, whereas visitors using a basic feature phone will be redirected to the CVB’s old mobile site.

In an age where content is king and accessibility is essential, the FM CVB mobile site gives visitors fingertip access to Fargo-Moorhead’s most pertinent community information.

Flint balloon-bopper hones skills as volleyball coach and player

By Ericka Olin, January 20, 2012

If you follow Flint Group on Facebook, then you already know Mikaela Krenzen. Remember the balloon-bopping prodigy from the Minute to Win It competition at our Duluth office? Yep, that’s her. In case you missed it…

Keeping those balloons in the air all day keeps Mikaela pretty busy, but in her downtime, she also serves as a SEO/SEM strategist and project manager for Flint Interactive.

Mikaela Krenzen

Outside of the office, Mikaela puts her balloon-bopping skills to good use as a volleyball coach and competitive player.

A passion for volleyball

“Five years ago, a friend from WestmorelandFlint signed me up to coach club volleyball with her. I had never really seen myself as a coach before, but I jumped at the opportunity to stay active and meet new people,” says Mikaela. “That introduced me to a number of people in the volleyball community, which led to a three-year stint as a high school coach and the opportunity to play competitive adult volleyball in a number of different leagues.”

Mikaela, who played Division I volleyball at Iona College in New Rochelle, N.Y., says the most rewarding part of coaching is seeing the growth and improvement in the girls each season and over the years.

Mikaela's volleyball team

She says, “Watching them change and develop in certain skill areas really makes me feel like I’ve made a difference. There is no greater gratification than having one of my players turn to me during a game with a big smile on her face after a winning block or attack, both of us knowing that it is something we have been working hard on during practice.”

While their athletic achievement is significant, Mikaela also enjoys watching the girls interact with, and make new, friends. She makes an effort to organize off-court activities so her players can get to know each other without the added stress of competition.

“It’s very important to bring fun and enjoyment into the season, because that is what creates the moments that many of them will remember forever,” Mikaela says.

Mikaela's volleyball team: It's all about the fun factor

Off the court

Between coaching club volleyball from November to June and high school volleyball from August to November (not to mention the constant balloon bopping), Mikaela only has about a month and a half of downtime. So what does she do then?

“When I’m not coaching or playing volleyball, I enjoy a quiet night at home watching BRAVO TV on the couch. Sad, but true,” she says.

Mikaela admits her life gets pretty crazy, but she says the busyness actually works in her favor.

“I have to be very organized so that I know where I need to be each night of the week. That also keeps me very organized at work, which helps me more effectively manage projects and timelines.”

Maintaining high spirits

Whether she’s at work or on the court, one of Mikaela’s goals is to keep people happy.

“With volleyball, it’s making sure players and parents are getting the most out of their time and money by running valuable, educational practices,” she explains. “At work, it’s managing client expectations and relationships and ensuring our team delivers the best possible end product.”

As project manager for Flint Group, Mikaela is responsible for managing timelines and budgets and assigning duties to team members. In her role as SEO/SEM strategist, she manages paid search campaigns and creates strategy for search engine optimization—all while perfecting her balloon-bobbing techniques.

How does she do it? We’re still baffled.

Get to know a Flintster: Q + A with Mikaela!

What’s your dream job?
Wedding planner or owner of a clothing boutique.

Which job would you not want to have?
Hospice care—I am much too emotional for that.

What was your first job?
Receptionist at a hair salon.

What did it teach you?
Unfortunately, it taught me how to gossip—you wouldn’t believe how fast word travels in those places.

What is one thing you’d be willing to practice for an hour a day?
Sewing.

What’s the best advice you ever got?
To take the leap and move to New York. I was definitely homesick and there were times I wanted to leave, but looking back, I wouldn’t trade that experience. I met some amazing people, and it taught me how to stand on my own and be more independent.

What sound do you love?
Sneakers on the gym floor.

What scent do you love?
Cilantro.